Desert & Delta Safaris introduced the Annual Service Excellence Award, The Elephant Trophy, eight years ago to identify the lodge that best personifies our guest centric service ethos. Since then the trophy has always been keenly contested, testament to our staff’s proud commitment to that ethos.
Lodges are evaluated throughout the year. Every detail is considered, often with guest feedback. Departmental evaluation then takes place with the human resources, operations, finance, maintenance and the food and beverage departments being assessed.
Over the past eight years The Elephant Trophy has been awarded to Savute Safari Lodge five times, Camp Moremi twice and Xugana Island Lodge once.
After an exceptionally busy year the 2008 Desert & Delta Safaris Service Excellence Award went to Camp Okavango for a consistently excellent performance in all areas of operations.
Lodges are evaluated throughout the year. Every detail is considered, often with guest feedback. Departmental evaluation then takes place with the human resources, operations, finance, maintenance and the food and beverage departments being assessed.
Over the past eight years The Elephant Trophy has been awarded to Savute Safari Lodge five times, Camp Moremi twice and Xugana Island Lodge once.
After an exceptionally busy year the 2008 Desert & Delta Safaris Service Excellence Award went to Camp Okavango for a consistently excellent performance in all areas of operations.
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